Privacy Policy – myHMR Pty Ltd

Information We Collect

• Personal Information: Name, email address, professional credentials, billing details.
• Healthcare Data: Patient information, medication data, and notes entered by users.
• Technical Information: Log files, device details, cookies, and usage analytics.

How We Use Information

We process information to:

• Provide and improve our Services.
• Enable HMR report writing, transcription, and AI-driven functionality.
• Ensure compliance with applicable laws.
• Send service-related communications (via email and SMS).
• Send marketing communications (email/SMS) with opt-out available.

Data Security

• All data is stored securely on AWS Sydney (Australia).
• Encryption is applied at rest and in transit.
• Access controls and regular audits are maintained.
• Despite our efforts, no system is 100% secure, and we cannot guarantee absolute protection.

Data Retention

Data is retained for 12 months only. After this period, it is permanently deleted from our systems.

Breach Notification

In the unlikely event of a breach, we will notify affected users and regulators within 72 hours.

Sharing & Disclosure

We may share data:

• With service providers under strict confidentiality agreements (e.g., cloud hosting, API providers, AI vendors).
• When required by law or regulation.
• In the event of a company merger or acquisition.

We do not sell personal or healthcare data to third parties.

Your Rights

• Access and correct your personal data.
• Request deletion of your account and data (subject to legal retention requirements).
• Opt out of marketing communications.
• Request a copy of your data in a portable format.

Contact us at rithvik@myhmr.co for all privacy-related requests.

International Users

International users are welcome. If your data is transferred outside your jurisdiction, we will ensure appropriate safeguards are in place.

Updates to this Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new "Last Updated" date.

Contact Information

• Company: myHMR Pty Ltd
• Address: P.O. Box 3279, Caroline Springs VIC 3023, Australia
• Email: rithvik@myhmr.co